Door-to-door car shipping

What door to door means

The carrier comes to the vehicle and takes it to where it is going. You do not drive to a freight terminal, leave the car in a yard, or collect it from one at the other end. Every quote we give is for door-to-door service. We do not use terminals.

When the truck cannot reach your door

A full-size car hauler is up to 80 feet long and about 13 and a half feet tall. It cannot turn around in a cul-de-sac, pass under low limbs, or legally enter some streets. When your address is one of those, the driver picks the nearest place with room, usually a parking lot or a wide street a few minutes away, and calls you to agree on it.

That is still door-to-door service in the sense that matters: the handoff happens in your neighborhood, on your schedule, with you there.

Where we pick up and deliver

• Homes and apartments. The most common case. Complexes with tight lots usually mean a handoff at the entrance.
• Workplaces. Fine with your employer’s permission and room for the truck.
• Dealerships and auctions. During business hours, with the release paperwork in order.
• Storage facilities. During office hours, when someone can open the gate.
• Hotels and temporary housing. Common during a relocation.

Places that need a workaround

Military bases, gated communities, airports, and dense downtown streets all restrict large trucks. On a base or behind a gate, the carrier needs a pass arranged in advance, and many drivers prefer to meet just outside. Airports do not allow loading at all. Tell us about any of these when you ask for a quote and we plan the handoff around them.

What the handoff looks like

From the moment the truck parks, a pickup takes about half an hour.

1. The driver finds a safe place to stop and lowers the ramps.
2. You walk around the vehicle together while existing marks are noted on the inspection report.
3. You hand over one key and both sign the report.
4. The driver loads the vehicle and secures it at the wheels.
5. You keep your copy of the paperwork and the driver’s phone number.

Delivery runs the same way in reverse, with the inspection done after the vehicle is on the ground.

Both ends of the trip count

People tend to think about their own driveway and forget the other end. A delivery to a ranch road, a mountain cabin, or a town far from any interstate takes longer to schedule and costs more than one to a suburb beside the freeway. Give us the true destination ZIP code from the start, so the price and the timeline you see are the real ones.

Making your street work

• Move other cars off the curb for an hour.
• Tell us about gates, codes, low trees, steep grades, or weight-limited bridges.
• Have the vehicle outside, pointed toward the street, with the key ready.
• Keep your phone on. The driver may need directions for the last half mile.

Common questions